Service Degradation

Resolved Aug 6, 2022 5:36 PM BST

Issue resolved

Issues identified earlier have been fully resolved and scan times have returned to normal. Teams will continue to monitor services and functionality.

Problem Identified Aug 5, 2022 10:57 PM BST

UPDATE:
The service degradation issue is still ongoing, but we are seeing improvements. An update will be sent when completely resolved.

Problem Identified Aug 5, 2022 4:07 PM BST

UPDATE:
The service degradation issue is still ongoing, and customers may experience longer than usual static scan times. We apologize for any inconvenience.

Problem Identified Aug 5, 2022 12:56 AM BST

The source of the issue has been identified. An optimization process is running longer than expected and at times is contending with regular processes. Teams will continue to monitor closely and address as necessary until completion. Thank you for your continued patience.

Investigating Aug 4, 2022 9:23 PM BST

Service Degradation
Please be aware that service degradation for AMS has been identified and slow response times are being experienced. Teams are currently investigating the issue and pursuing a resolution. Updates will be provided as soon as they become available.